Many conditions can be managed without speaking to a doctor and are self-limiting, which means they will get better on their own. If you need advice for such conditions, we will always suggest speaking to your local pharmacist first who is qualified to assess and advise on a wide range of common problems.

In addition, many of the services your GP might refer you to accept self-referrals meaning patients can contact them for help directly. These include:

First Response - offers support 24 hours a day, seven days a week to people of all ages living in Bradford, Airedale, Wharfedale or Craven experiencing a mental health crisis. Call 0800 952 1181 and find out more at https://www.bdct.nhs.uk/services/first-response/

MyWellbeing College - Talking through life’s ups and downs. MWC is a free NHS service to help people manage everyday problems such as feeling low, having problems sleeping, feeling anxious and experiencing stress. Register online at http://bmywellbeingcollege.nhs.uk/ or call 0300 5555551

Kooth - a live online support service for 10-18 year olds in Bradford & Craven run by qualified counsellors. To register, go to: www.kooth.com

Qwell - a live online support service for adults in Bradford run by qualified counsellors. To register, go to: www.qwell.io

Minor Eye condition Service - The local Minor Eye Conditions Service (MECS) uses the skills of Optometrists in the community to see and treat patients a new or recent onset minor eye problem to get the help that they need quickly and easily closer to home. This is a free service. Find out more at http://www.bradfordloc.org.uk/mecs-for-patients/

If you do need help from the practice, you can either complete an eConsult or call us. One of our clinicians will then call you back to help with your query. Bear in mind this may not always be a GP, it might be another member of the healthcare team such an advanced nurse, pharmacist, or physiotherapist. Rest assured however that all these health professionals are in direct communication with, and work under the supervision of the GP team.

Please note that during periods of high demand, we may have to limit the numbers of eConsults we can process.

Finally, many issues can be dealt with over the phone, by video call, or by sending images in for the clinician to review. This might be more convenient for many patients. However, if needed the clinician will arrange a face-to-face appointment too. 

For patients requiring clinical advice or assessment who are truly housebound, we ask that you call the practice as soon as practicable on the day. Initially a clinician will make phone contact to find out more about the problem. Just as above, many issues can be dealt with via phone, video call, or by sending in images, but if required, the clinician will arrange a home visit by a member of the clinical team (e.g GP, nurse)

This practice is taking part in the GP extended access service which is provided from three sites in Bradford as follows:

• Picton Medical centre, Westbourne Green Community Health Care Centre
• Shipley Medical Practice
• The Ridge Medical Practice

This means you will be offered the opportunity to attend an evening appointment (after 18:30) or a weekend appointment at one of the three sites to see a healthcare professional or to take part in other activities that will improve your health and wellbeing.

This service is run by Bradford Care Alliance, which represents most GP practices in the Bradford area. Medical appointments are with GPs and other healthcare staff who work in the area; therefore your appointment may not be with a clinician from this practice.

To use the service we will ask for your consent to share your medical record with the extended access service. When you are offered an appointment our receptionists will talk to you about what this means and why it is necessary.

Click on the links below for location maps:

North Hub – Shipley Medical Practice

Central Hub – Picton Medical Practice, Westbourne Green Community Health Care Centre

South Hub – The Ridge Medical Practice

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. If you miss more than three appointments with us without prior notice, you may be permanently removed from our list and asked to register with another GP. 

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

The practice is a GP training practice on the Bradford GP Registrar Training Scheme. The GP registrars are fully qualified doctors who have had some experience of hospital medicine but wish to move into general practice. All doctors are involved in the training and Dr Moor, Dr Baker, Dr Qureshi and Dr Thandi are qualified GP trainers.